FAQ

When will my order arrive?
Orders are processed within 1–3 business days. US delivery takes 7–14 business days.

What's your return policy?
30-day money-back guarantee. If you're not satisfied for any reason, email hello@pawhala.com and we'll make it right.

Are your products safe for pets?
All Pawhala products are selected for pet safety. Our slow feeders and lick mats are food-safe and BPA-free.

Do you ship internationally?
We currently ship within the United States only.

How do I contact you?
Email hello@pawhala.com we respond to every message within 24 hours.